Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@raingearwipers.com Please note that returns will need to be sent to the following address:

2610 E Mohawk Lane Suite 101

Phoenix, AZ 85050

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@raingearwipers.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at specialtyinstall@yahoo.com.

Effective Date: November 1st, 2024

Raingear Wiper Systems strives to provide high-quality products and services. By completing a purchase with us, you agree to the following terms regarding returns, refunds, and replacements:

1. All Sales Final

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. No refunds, credits, or reimbursements will be issued under any circumstances.

2. No Returns Policy

Products purchased from Raingear Wiper Systems cannot be returned for any reason, including but not limited to:

Change of mind
Ordering errors
Product incompatibility

If you have purchased a RainGear Wiper System through an authorized vendor or reseller, please note that all return or exchange requests must be directed to that vendor. The acceptance, terms, and conditions of any such return or exchange are determined solely by the vendor from whom the product was purchased. RainGear does not assume responsibility for, nor guarantee, the acceptance of returns on items purchased through third-party vendors.

3. Replacement Parts

Should you require replacement parts for your purchase, you may request assistance by contacting us directly via email. Replacement parts may be provided at our sole discretion.

Contact: Sales@RaingearWipers.com